Contact

How Can We Help?

Owned and operated by Lounge Domain, we are ready to assist with orders, product questions, or building your perfect space.

We typically respond within 24 hours

Reach Us

Choose Your Preferred Channel

Email

support@Loungedomain.com

Within 24 hours

Phone

add business number here

Mon-Fri 9 AM - 5 PM EST

Live Chat

Available during business hours for quick answers

Replies in minutes

Common Questions

Frequently Asked Questions

How long does shipping take?

Handling time is 1 to 3 business days, with transit taking 5 to 8 business days. Free shipping is available on most orders within the Continental U.S., excluding Alaska and Hawaii.

How can I track my order?

Once your order ships, you will receive a confirmation email with a tracking number. You can use that number to follow your delivery every step of the way.

What is your return policy?

If something is not right with your purchase, contact our team and we will walk you through the return or exchange process. We want you to be completely satisfied with every piece in your space.

Can I exchange an item for a different model?

Exchanges are handled on a case-by-case basis depending on the product and its condition. Reach out to our support team and we will work with you to find the right solution.

What materials are your pool tables and game room furniture made from?

Our collection features premium materials like solid hardwoods, rich walnut finishes, genuine leather accents, and professional-grade playing surfaces. Each piece is crafted with durability and refined aesthetics in mind.

Do you offer assembly or white-glove delivery for larger items?

Many of our larger items such as pool tables and shuffleboards include delivery options that can be discussed at the time of purchase. Contact us to learn more about setup and delivery details for your specific order.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message